Experience in higher education, telecom engineering, application development, product management, and the arts. My career goal is to assist individuals and organizations in learning, assessing, and benefiting from rapidly changing technologies. Strong training, consultative sales and marketing background, including B2B and B2C. Ability to communicate to all levels including C-level prospects and clients. Excellent written communications and management skills
Asst. Professor & Dir. of Archives Studies - Emporia State Univ., Emporia, KS 2014 - 2016
Subjects Taught Include: Information Technology, Professional Ethics, Library & Information, Science, Introduction to Archives, Archival Arrangement and Description, Records Management, Research Methods.
Attended the University of California, Los Angeles, and earned a Masters in Library and Information Science, and a Doctorate in Information Studies. Part-time graduate teaching assistant.
Towards a Unified Theory of Visual Knowledge in Library, Archives and Information Studies: A Test of the KBI Model Using Documentary Photographs.
Owned and operated an upscale art gallery and artist studio on Palm Canyon Drive in the heart of Palm Springs. Sold over 400 works of art and photography to collectors worldwide. As an artist won four awards in the California State Fair Fine Art Competition for a new genre of digital art called Digital Realism, including the Crystal Award of Excellence. Won a $100,000 contract to supply art and photography to the $70 million renovation of the Palm Springs Riviera Resort & Spa project in 2008.
Responsible for the retail sales and the installation of built-in appliances, and the hiring, training and management of a workforce of over forty outside contractors. Created a first-of-its-kind Retail Installation Guide in notebook and CD format that was adopted throughout the region for measuring contractor and store customer satisfaction metrics. Consistently attained 100%+ revenue-to-plan, expanding district revenue from $4.2 million to $5.5 million.
Opened a high-end art gallery one block from the Atlantic Ocean featuring the art and sculpture of acclaimed local and international artists. Developed relationships with community organizations and businesses that attracted a diverse patronage.
Led five managers and 35 indirect reports to re-focus product design for the next generation NetBoss network fault management system. Led the interdepartmental team that produced the Market Requirements Document (MRD), and Product Roadmap. Created the Channel Alliance group to resolve challenging customer problems. Reviewed and approved marketing materials; oversaw development of website, advertising plan, and sales literature.
Developed business and marketing strategy and opportunities for an innovative VoIP calling card product and an ISP billing system. Managed a team comprised of technical writers, product managers and marketing communications to create the product requirements, user guide, white papers and technical specifications. Participated in focus groups and conducted user surveys. Traveled between Milpitas and the Washington, D.C. area to meet clients and develop key relationships.